Estate Management

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Estate Management is a vital part of the Housing Management service. The Association aims to ensure that tenants enjoy a clean tidy and peaceful environment.

Our Estate Management service includes:

  • Carrying out initial visit after the tenant has moved into their new home.
  • Carrying out estate inspections.
  • Providing advice and assistance to tenants on services which enhance the local community, such as initiatives to reduce crime and environmental improvement.
  • Liaising with tenant groups and working in neighbourhoods to ensure sustainability of tenancies and neighbourhoods.
  • Liaising with local authorities and partner agencies working in our neighbourhood.

Please find in the table below, a copy of our Estate Management Policy:

Estate Management Policy

File Description File
Estate Management Policy 2015 PDF icon


Contact Estate Management

If you would like to contact the Housing Management Team regarding an Estate Management issue please complete the form below and click on the submit button. 

The information provided will be treated as confidential and we will only use the data you submit for the intended purpose.  No data will be disclosed to any unauthorised third parties without the prior written permission of the person to whom the data belongs.









Pets

Tenants are required to request written permission and to receive written consent from Clydebank Housing Association prior to taking ownership of any animal. On receipt of written consent, you must always keeps pets under control and make sure that they don’t cause a nuisance to neighbours, damage to the property or foul in common areas. Please note there are no dogs allowed within the Radnor Park Multi-Storey flats, with the exception of registered canine helpers.

Number of Pets Allowed

The number of animals allowed to be kept in a Clydebank Housing Association property will be subject to the type and size of property in question.

Complaints and Removal of Pets

Where the Association is in receipt of complaints regarding the keeping and supervision of animals, the tenant may be required to rehome their pet if the complaints are consistent and justifiable. Tenants will be given the opportunity to rectify the problem, prior to being required to rehome the animal concerned.
Where the animal or the keeping of the animal is causing a deterioration of the property, tenants will be required to take appropriate action to rectify the damage and take appropriate steps to prevent further deterioration to the property e.g. pet behaviour classes. If you keep a pet without permission, you are breaking the terms of your tenancy and this could lead to legal action against you.

Dumping of Bulk Items

We have noticed an increased amount of bulk items and rubbish being dumped in common areas. This is unacceptable.

We remind all residents that no part of your rent or occupancy charge covers the cost of the uplift of bulk items. This is not a service provided by Clydebank Housing Association. Dumping of bulk items is in breach of your tenancy agreement and any tenants caught doing this will face action being taken against them. If we are unable to identify the resident responsible, we reserve the right to clear the items and bill all residents within the block accordingly. Ultimately the costs of doing this will impact the rent we have to charge and all tenants and residents will eventually have to foot the bill. We welcome any information from residents on who is responsible for any dumping. All information will be treated confidentially.

Residents must either dispose of rubbish and bulk items themselves, at their nearest recycling centre (there is one in Stanford Street, Clydebank) or contact West Dunbartonshire Council to arrange an uplift on 01389 738542 (please note that the Council may charge you for this).

Any items left out for collection must be sensibly located and the resident responsible must ensure that the items are uplifted. Simply phoning to arrange an uplift and then forgetting about it is not acceptable.